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Fact: It’s always more cost-effective to sell to existing customers than new customers.

If you’re competing on price alone you’re in an extremely dangerous position.

You can turn a potential lost customer into a lifetime loyal customer just by giving them the right kind of attention.

There is nothing more powerful than a positive referral. It costs nothing, and is an easy way to generate new business!

The more you meet and connect with people the stronger your relationships will become, and the more likely they are to buy from you or recommend you!

The 10-year mark is always a time to reflect so here are 10 lessons I have learned In 10 Years At Xpand.

Presentations are a key part of getting your message across to peers, potential customers and interested parties. Creating a presentation that is exciting to watch, involving to be a part of, and memorable to your audience is a tough nut to crack.

We’ve put together an animation of eight potential presentation pitfalls to avoid.