Your New Smile chose to work with us due to results we had helped other dental practices achieve. They weren’t disappointed with the results we got for them!
Your New Smile introduced their first dental practice to us in August. Having gone through our initial research and planning phase, we set about generating leads for one of their practices based in Leeds. Our approach involved targeting specific audiences via social media advertising and Google Adwords.
After proving the success of our campaign with the Leeds dental practice, we set about generating enquiries for practices in Watford and Leicester via targeted Facebook advertising. In addition to this, we helped Your New Smile improve efficiency in their systems by integrating the enquiries with their CRM system. Smoother systems mean faster response times to customers!
In addition to targeting potential customers on Facebook, we ensured Your New Smile were found on Google for specific search terms. Our ongoing refinement of the process meant that their click-through rates and conversion rates just kept improving!
Within 10 months we’d helped them gain over 1,600 new customer inquiries!
Having suffered a poor experience with another agency, high on promise low on delivery and even lower on customer service skills, we switched to Xpand.
We now have a team that spent time understanding our business and our requirements and who as a result are a significant factor in enabling us to develop our business.
We are delighted with the on-going communication, structure and ultimately the performance, absolutely one of our best decision’s, Jag and his team have become an integral part of our business.
We would have no hesitation in recommending Xpand
Richard Griggs
MD
Your New smile